My Title is purposely misleading. Why? I’m really not sure, I just thought it sounded catchy. The really isn’t too much drama in the dog grooming world. An irate customer here, I competitor tearing down posters there. It’s really a fairly stable business aside from some unexpected bumps in the road.
Small business can be tricky, and it’s essential to operate as smoothly and organized as possible. Things had been running very smoothly as of late, almost too smoothly. I left work on Friday and let our capable staff members handle the shop on Saturday. I enjoyed my weekend and was prepared to head back to work on Tuesday after the long weekend. We had scheduled a few grooms for Tuesday in the early morning. Upon my arrival I realized that our dog wash area wasnt functioning. Zero water! You can’t exactly have a dog grooming shop without water! So a few hundred dollars later and the problem was solved. We used Mr.Swirl plumbing service. They were great and very efficient. Had I not prepared a contigency fund in our bank account for such events who knows how the day would have gone.
I was fairly grumpy afterward but I soon got over it and carried on with business as usual.
None of our grooms had to be rescheduled and we didnt ose any business!
Lesson learned. Plan for the worst, expect the best!