Brushing Your Dog and Other helpful hints.

grooming table

How to prepare your dog for the groomer?Here at Dharma Dog, we are constantly trying to teach our clients new things to help their dog be happy and comfortable when they are in their own home. Although this comes in many aspects, training and socialisation being two of those, knowing the at home care and preparation for your dog’s grooming is just as important. What many people don’t realise is that adding the simplest extra details to your dogs at home grooming, can make a life of difference to the job of your professional Groomer, and also your wallet!

The thing of it is, even if your dog has minimal hair and you do all of your dog’s grooming care yourself at home, you’re still going to want to teach him or her how to behave for the whole process, without traumatizing them. And although people may believe that this only applies to small dogs, or dogs with a lot of hair, larger & short haired dogs need just as much training than small dogs, especially while young, since it will be MUCH harder to control them once they learn to throw their weight around. It’s also important to remember to employ proper positive reinforcement techniques with larger dogs, since (especially if going to an actual Groomer) you can’t just “force” them through the process.

Rosie B&A

Below we’ve listed some tips on what you can do at home to make the transition into grooming a successful one.

General Atmosphere

Although Dharma Dog likes to keep a calm spa-like atmosphere, some grooming shops can be very noisy, busy, and filled with other dogs. Your dog will be crated when not actively being groomed, which means crate training is a necessity for dogs of all shapes and sizes. You do not want to put your dog through a traumatizing experiencing, crying at the top of its lungs trying to get out, or worse, eliminating in its kennel. This also makes the process take longer, if the dog needs to be rewashed, and therefore may end up costing you more money.

Socialization is a huge part of preparing your dog for future grooms. It’s common sense to be doing this regardless, but letting your dog experience lots of new places, people, and other dogs will help him or her enjoy the atmosphere of the Groomer as opposed to dreading it.

Bath Time

lucy before

Most likely, your dog will be put in a tub with running water out of a spray nozzle, not a filled tub. He or she will be soaked down, possibly have his or her anal glands expressed, if requested, and soaped up. Water and shampoo will be coming in contact with every inch of your dog, including his or her face, and he or she will need to be prepared to be manhandled all over.

You can help get your dog used to running water just by exposing him or her to it at a young age. Remember, though, work slow! If you go to fast and blast your dog in the face, you’re going to make them afraid and imprint them with fear. You can just set them in the tub and start the water running at bath time, or even just to practise. If you don’t want your dog getting wet, stand them where the water’s pooling a bit, and let them explore if they’re curious, and remember to praise and possibly treat for good behaviour. Remember though, if your dog gets wet, you will need to comb them as they dry, and after they’re dry, or they will mat up. Water + No Comb Out = Matted Dog!

This is also a good opportunity to try and teach your dog how to stand calmly. It’s difficult when default mode for a dog is a “sit”, because while the dog is technically being good, it’s impossible to wash and rinse a sitting dog. Work on something of a “Stand Up” command, and if your dog responds to this well ,make sure to tell your Groomer whatever word you use so that they can reinforce that behaviour. Teach your dog to stand still, then work up to standing there while you pick up and rub paws, lifting their tail, and rubbing their face – only praising them when they don’t pull away. This may take some time, and no Groomer is going to expect a puppy or new rescue to be perfect right away. However, standing still for everything is the ultimate goal.

Drying & Brushing

Whether hand drying on the grooming table, or blow-drying in the kennel, your dog will have warm, possibly loud, air blown on them during the grooming process. The easiest thing you can work on with your dog at home is by using your own hairdryer. However, please remember, whenever working with a human hairdryer and dogs, use the coolest setting. Even though dog dryers do heat up quite a bit, they don’t get nearly as hot as we use on our own hair. When working with your dog, first let them sniff the dryer and let them get used to it. Then, hold it back from them (so you don’t surprise them) and turn it on, with the air facing away. Work on letting them get used to the noise at first. Once they’re fine with that, work on slowly introducing them to the air flow.

Once your work with the dryer goes well, you can introduce a brush into the mix. Depending on your dog, your Groomer may use any number of brushes for drying, but the default would be a slicker brush, so a small, soft one is best for training. You don’t have to brush hard, just get the dog used to the feeling while having the air on them at the same time. You should already be working at home at brushing and combing your dog to keep him or her mat free. We see so many people come through and it’s simply too late to de-mat their dog, which means the Groomer has no choice but to shave out the area to save your dog the pain and stress. It is also important to remember that even if your Groomer can de-mat your dog, it does come at a hefty cost. If you start early combing your dog down to the skin, then he or she should be a pro in no time.

After your initial grooming, it’s never too soon to start brushing your dog. Don’t wait a month to start. Do it the next day. Brushing just 5 minutes a day can do wonders!

Kokonee before & after

Talking to Your Groomer

Afterall, there is only so much prep work you can do at home before bringing your dog for a haircut. No dog is perfect, and we understand this, so it’s important to discuss with your Groomer things you’ve been working on, commands you use, and most importantly, areas your dog is still having trouble.

Further to this, it is also very important to be as clear as day when discussing your dogs grooming needs with your Groomer. You don’t want anything lost in translation. If you’re trying a new Groomer, and if you have photos of how you want your dog to look, this can be very helpful. It’s also best that you fully understand the type of haircut that you would like for your dog and any implications that may occur. Overall, a good Groomer should be very knowledgeable and should be able to guide you through this process if you are not 100% sure.

Bringing up the Perfect Puppy

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Did you or your family happen to get a new puppy for Christmas? Puppies can bring the greatest of joys! The affection, and sheer innocence can brighten everyone’s day and add a sense of anticipation to return home from a long hard … Continue reading

Vancouver’s Best Dog Trainers

Here is my list of Vancouver’s best dog trainers.

This list will be a little biased because I will most definitely include myself 😉

I’m comfortable writing a list like this because we all have a little something to offer. Although I am confident in my abilities to teach and help rehabilitate dogs, I only offer one on one services. This may not be the right fit for some of you. There are also circumstances where I will help you learn to understand your dog better, but you may desire a group setting where you can work on agility!

Here are a few of my favourite Vancouver based dog trainers in no particular order.

Shannon Malmberg  from Zen Dog

Shannon is pleasant to speak with and is extremely knowledgeable. She offers a large group class or private consults if necessary.

Donna Hall From Hot Diggity Dog

Donna is a clicker training wiz and a really nice person who truly cares about the dogs she works with. She’s also a pretty decent poker player 🙂 Unfortunately she’ll be moving to Victoria! : (

Shelagh Begg from Dizine Canine

If you have a “bully breed” she’s an excellent choice!

Dog Smart is an alternative that offers long term training for those of you that feel you’d like constant guidance. Class settings, clicker training and a cool store.

I may as well include Dharma Dog! Call 604-327-3649 or email us at: info@dharmadogservices.com

As a certified behaviour specialist  and member of CAPPDT and of the APDT  I offer a variety of methods but really focus on the natural communication of dogs and learning how to build a lasting bond with them. I believe in a hands off approach and really focus on teaching you to better understand your dog. Recently I made a video of a leash training session.

Dog trainer vancouver

Dog Trainer Nik Fabisiak and his trusty sidekick Vegas

Good luck on your search for a dog trainer, but remember, it’s all about finding someone that you’re comfortable with and willing to follow their direction.

P.S. If your dog trainer makes you fee small and dumb for asking questions I suggest you fire them! No room for ego in any industry, especially dog training! 😉

 

Have fun!

 

Nik

 

 

 

 

A Complaint is Music to my Ears

Many times I hear about service complaints at this place or that. I’ve read reviews on-line, through social media, or heard them through word of mouth.

As a business owner I LOVE hearing a complaint from my customers. Why? Because I learn from them!

As a young dude growing up I would often get into trouble. A lot of trouble. I pushed boundaries, broke rules, probably broke the law on occasion. But I learned from those mistakes. I make an effort to avoid repeating the mistakes as often as possible.

It was easy to learn from my mistakes growing up because I would face the consequences directly. They weren’t hidden from me. I would often see the end result of some of my boneheaded ideas.

As a business owner, it is slightly different. I know our shop makes mistakes, and when I catch those mistakes we adjust our protocols and fix them. We make adjustments accordingly and make a very strong effort to avoid repeating them. It helps us leave work knowing that we’ve given the day our very best effort.

When I find out about a customer being unhappy or dissatisfied with the service I make the same effort to listen to the reason and make adjustments to prevent the issue. If a customer is dissatisfied however, and doesn’t let us know, we wont adjust. The end result is not so good for my little Mom and Pop shop.

Dharma Dog Services

Dharma Dog Services loves happy customers!

We probably won’t see the customer again, and they will likely make an effort to prevent others from trying our shop out! 🙁

Here are some tips to ensure satisfaction no matter which business you go to:

1. Ask to speak to the manager. Don’t be afraid, or embarrassed, let them know you were dissatisfied with the service, or product. Chances are they will be empathetic, and understanding as most businesses strive to achieve a certain standard.

2. Choose your language carefully. I heard a saying before that will help you immensely! “You can catch more flies with honey than with vinegar.”  Although you may be extremely upset, try not to be mean. If you’re feeling too angry or overwhelmed try to cool down before addressing the issue with the Manager. They’re a conduit to a solution for you. Try to work with them as a team. Don’t be a pushover but definitely make an effort to communicating your problem or needs versus simply being upset.

3.Give them a chance to fix it. Most problems are fairly small, and if they are a complaint about quality, then it’s definitely in your best interest to let the shop know. Chances are you will be heard, and worked with.

4. If your complaint isn’t being respected, or heard, escalate! If you don’t feel that the owner has given your situation the ol’ college try perhaps it’s time to report the business. or, simply never attend again.

 

Well, here’s hoping that I hear your complaint 😉

 

Nik

 

 

Dog Grooming Small Business

My Title is purposely misleading. Why? I’m really not sure, I just thought it sounded catchy. The really isn’t too much drama in the dog grooming world. An irate customer here, I competitor tearing down posters there. It’s really a fairly stable business aside from some unexpected bumps in the road.

Small business can be tricky, and it’s essential to operate as smoothly and organized as possible. Things had been running very smoothly as of late, almost too smoothly. I left work on Friday and let our capable staff members handle the shop on Saturday.  I enjoyed my weekend and was prepared to head back to work on Tuesday after the long weekend. We had scheduled a few grooms for Tuesday in the early morning. Upon my arrival I realized that our dog wash area wasnt functioning. Zero water! You can’t exactly have a dog grooming shop without water! So a few hundred dollars later and the problem was solved. We used Mr.Swirl plumbing service. They were great and very efficient. Had I not prepared a contigency fund in our bank account for such events who knows how the day would have gone.

I was fairly grumpy afterward but I soon got over it and carried on with business as usual.

None of our grooms had to be rescheduled and we didnt ose any business!

Lesson learned. Plan for the worst, expect the best!

 

Vancouver dog grooming

Vancouver dog grooming

 

The cut throat dog grooming industry… LOL

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As a small dog grooming business in the bustling city of Vancouver it is expected that there will be some competition to gain a client base.
I’ve always operated my business with a smile on my face and a good attitude towards clients, and rival grooming or dog businesses.
I make many efforts to advertise and showcase what we at Dharma Dog have to offer. One of my small advertising promotions that I have currently been doing is a small graphic postcard which entitles the client to a FREE nail trim. I thought it would be a nice way of giving back to the dog community around our shop.

I had been handing them out directly to clients but have also been posting them at dog parks at the designated poster area.
I had been noticeing my cards going at a rapid pace in one park in particular. So I started replenishing the stock. At first I would reload the cards at weekly intervals and eventually daily! Finally I went by the park to take one of our clients for a walk and noticed that the postcards were already gone. Hmmm, It didnt seem likely that within that short of a time frame they would have already beem taken. One of my competitors posters remained, but out of curiosity I decided to check the garbage can. Sure enough my postcards were bent in half and thrown away! My heart sank. Each one of those cards cost me hard earned money out of my pocket and someone was simply throwing them out. I am literally shaking my head as I write this because I am fairly disgusted by the behaviour. I have a family to support. Each one of those cards in the garbage can can literally have meant a new client walking through my doors to hire us for their dog needs.

When Pepsi sees a Coca Cola advertisement do they rip down the poster? Not likely! They’re more likely to put up more Pepsi posters. Business is about competition but there is also a fine line you walk as a person. I am not the type of person to cheat my way through life and perhaps that will pay off one day. For now I’m left shaking my head at the efforts people are taking to keep others down!

I guess I’m writing todays blog to vent some frustration.
Thanks for listening 🙂

coupon sample

Welcome to Dharma Dog Boarding

Dharma Dog Daycare is now offering an in home boarding experience for your dog!

We had so many requests to offer boarding that we decided to expand our business and give it a go, and we truly believe that we offer one of the most unique in home boarding experiences around.
We have had a lot of fun with the dog’s that have stayed with us thus far, and we are continually striving to improve our service.

Here’s all you need to know about your dog’s stay with us:
We give all dogs a complimentary bath and tidy at the end of their stay if they stay over 2 weeks with us. Your dog also gets two nature walks a day in the trails behind our property in the forest and playtime with other dogs (including our dog Vegas and any other dogs that may be boarding with us at the same time as yours). We also have one of the nices natural nature trails minutes from our house to add some variety. Make sure to provide the dog’s favourite blanket or bed, favourite toys and enough food for the entire stay (and any other instructions you may have for us).

Does your dog like nature? How about romping through trails in the forest? Heck yes, dogs love it! Here are some pictures of our property and the atmosphere your pup will be exploring:

Dharma Dog Boarding

Amazing Dog Boarding Experience

dog boarding dharma dog

Vegas explores the surrounding nature at Dharma Dog Daycare’s boarding facility.